Creative Destruction Engulfs the Translation Industry: Move Upmarket Now or Risk Becoming Obsolete
Heartfelt, Urgent Advice for Colleagues Stuck in the Downward Pricing Vortex of the Bulk Market Imagine for a moment that you were in the business of manufacturing digital cameras. In fact, let’s take it a step further and say you invented digital photography. These cameras were a bit pricey at first, and the initial images were terrible, but their innovation was that they eliminated film and film processing; the pictures were immediately visible, could be stored, shared and posted almost anywhere, and the picture quality eventually became startlingly good. Then along came the smartphone. They were unusually expensive five years ago, but the white-hot smartphone market is synonymous with brutal competition between innovative companies like Apple and Samsung, and pricing, features, longevity and physical resiliency have grown dramatically. So today such innovation has resulted in a smartphone market where progress…